Understanding user personas: from a slide to a working tool
Most personas are written once and filed. How to build them from evidence, keep them current, and use them in every brief.
StrategyThe same sequence every run, and nothing acts until you say so.
The brand, the brief and the target
Specialist work, with your approval
Ready to review and put to work
How it works
Five steps, in this order, every time.
It watches the data you already have, every day.
It works out what changed, and what caused it.
It says what to do about it, and why.
Your approval — on every send
It does the work — once you have said yes.
It checks what the change actually did.
The pipeline
Five roles, each with one job — the team you would build if budget were no object.
Scopes the job
Digs for the evidence
Does the work
Challenges the result
Puts it in the shape you asked for
The build pipeline runs inside every step of the ops loop.
Why it holds up
Two pillars. Five parts. Built into every workflow that runs.
Intelligence
Methodology, not prompts.
1,000+ skills
Real-time data in, action out. We pull and push. We don't replace.
100+ capabilities
Tradecraft
Agents that specialise, each with one job.
Method fixed, output adapts.
A second opinion, built in.
80+ models
Cross-checked, not guessed.
Your stack
Select a logo to explore that part of your stack.
Your tools · Ads
Your workflow
Read. Analyse. Check.
Ready for your review
You approve the next action.
Data capabilities read live from the tools you already run — ads, analytics, social, search, your own first-party data.
Action capabilities write the result back where your team already works.
Your stack stays — we pull and push, we don't replace.
What it remembers
Four things worth keeping, and one door in.
Everything enters as a proposal and lands on your approval. Nothing is remembered that you did not agree to.
Nothing locks you in
Assess it and Try it run on our side. Keep one running and Run all of it in one place run on our side or in your cloud — you choose. Have it built around you runs in your cloud, on your keys, inside your audit boundary.
The architecture and the practices are open to read, and to check.
Read the Open FrameworkKnowledge Hub
Most personas are written once and filed. How to build them from evidence, keep them current, and use them in every brief.
StrategyThe answer to a crowded stack is rarely another platform. How to make the tools you already pay for work together, without replacing any of them.
MartechTools that don't talk, overlap, or go unused work against you. Five signs to look for, and what to do before you buy anything new.
MartechThe method is built in. You close in on the target.
Stop prompting. Start marketing.
Automate your marketing workflowsAssess it — see where you stand, free.